01. What data do we collect?
To deliver the products within 20 minutes to the hotel door, we need:
- full name
- hotel/hostel address
- room number
- phone number
02. Where are the data stored?
Your order data is securely processed through our cloud infrastructure (Google Cloud Platform). We use encryption technologies to ensure your information is not accessible to unauthorized individuals.
03. Third Party Services
We work with trusted partners to complete your order:
- WhatsApp: For direct communication and location confirmation.
- Stripe / PayLinks: For secure processing of deposits over 10€.
- Google Analytics: For anonymous traffic statistics.
04. Your rights (GDPR)
As per European legislation, you have the right to request deletion of your data or access to it. For any requests, please contact us at [email protected].
Phonoa.com 24/7 Delivery